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<lastmod>2026-03-17</lastmod>
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<loc>https://www.brianspaid.com/research-1/sell-me-this-artificial-pen%3A-using-chatgpt-to-enhance-sales-role-plays</loc>
<lastmod>2024-06-28</lastmod>
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<loc>https://www.brianspaid.com/research-1/consumer-collecting-identity-and-behaviors%3A-underlying-motivations-and-impact-on-life-satisfaction</loc>
<lastmod>2024-02-15</lastmod>
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<loc>https://www.brianspaid.com/research-1/service-failure-and-recovery-in-using-technology-based-self-service%3A-effects-on-user-attributions-and-satisfaction</loc>
<lastmod>2024-02-16</lastmod>
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<loc>https://www.brianspaid.com/research-1/profiting-from-our-past%3A-evoking-nostalgia-in-the-retail-environment</loc>
<lastmod>2024-02-16</lastmod>
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<loc>https://www.brianspaid.com/research-1/the-meaning-of-shopping-experiences-augmented-by-mobile-internet-devices</loc>
<lastmod>2024-02-16</lastmod>
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<loc>https://www.brianspaid.com/research-1/timeliness%2C-transparency%2C-and-trust%3A-a-framework-for-managing-online-customer-complaints</loc>
<lastmod>2024-02-16</lastmod>
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<loc>https://www.brianspaid.com/research-1/exploring-consumer-collecting-behavior%3A-a-conceptual-model-and-research-agenda</loc>
<lastmod>2024-02-16</lastmod>
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<loc>https://www.brianspaid.com/research-1/tell-it-like-it-is%3A-the-effects-of-differing-responses-to-negative-online-reviews</loc>
<lastmod>2024-02-16</lastmod>
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<loc>https://www.brianspaid.com/research-1/exploring-the-sources-of-design-innovations%3A-insights-from-the-computer%2C-communications-and-audio-equipment-industries</loc>
<lastmod>2024-02-16</lastmod>
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<lastmod>2024-02-16</lastmod>
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<loc>https://www.brianspaid.com/research-1/the-upside-of-showrooming%3A-how-online-information-creates-positive-spill-over-for-the-brick-and-mortar-retailer</loc>
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